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This is a translation of the Spanish original. In case of any discrepancy, the Spanish version prevails.

Legal Notice

In order to comply with the requirements of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce and, in particular, Article 10 thereof, this legal notice (the "Legal Notice") is made available to users.

Access to, browsing and use of the website www.rebeltickets.es (the “Website”) imply the tacit and unreserved acceptance of all the provisions of this Legal Notice, having the same validity and effect as any contract concluded in writing and signed.

Its observance and fulfilment shall be enforceable with respect to any person who accesses, browses or uses the Website (the "User" or the "Users"). If you do not agree with the conditions set out, do not access, browse or use it.

IDENTIFICATION OF THE RESPONSIBLE PARTY

Owner: RB Tickets North, S.L (hereinafter, “REBEL”);
Registered office: Polígono Pinoa 2H, Zamudio, Vizcaya, España;
N.I.F.: B-13682232;
Public Registry: Registro Mercantil de Vizcaya, Tomo 6184, Folio 202, Sección 8, Hoja BI 80651, Anotación 1;
Email: support@rebeltickets.es.

PURPOSE

This Legal Notice governs access to, browsing and use of the Website, by means of which we inform Users of their rights and obligations in relation to the content displayed therein, the logos and trademarks used, as well as the liabilities that may arise from its use.

Access to the Website is free of charge, except as regards the cost of the connection through the telecommunications network supplied by the access provider contracted by Users.

Notwithstanding the foregoing, REBEL reserves the right to modify the presentation, configuration and content of the Website, as well as this Legal Notice, and Users are therefore advised to review it constantly. Access to and/or use of the Website after the entry into force of its modifications or changes entails acceptance thereof.

The main service that REBEL provides through its Website consists of making available a digital marketplace for the purchase and sale of event tickets between natural persons.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

REBEL is the owner of or, as the case may be, holds the corresponding licences for the intellectual property, industrial property, image or any other similar rights over the Website, as well as over all the content offered on it, including, by way of example but not limitation, photographs, illustrations, logos, trademarks, graphics, designs, interfaces, or any other information or content included therein.

Users only have a non-exclusive right of use, within a strictly personal sphere and for the sole purpose of being able to browse the Website in accordance with this Legal Notice.

RULES FOR USE OF THE WEBSITE

Access to or use of the Website for illegal or unauthorised purposes, whether or not for economic gain, is not permitted and, therefore, its consequences shall be the sole responsibility of Users. In particular, and without this list being limitative, the following is prohibited:

Using the Website in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in third-party devices;
Using the Website for the transmission, installation or publication of any virus, trojan, worm, malicious code or other programs or files that are harmful or have unlawful intent;
Using the Website to transmit material for advertising or promotional purposes, including spam, chain emails or similar, without the prior express written authorisation of REBEL;
Using the Website in a manner that constitutes an infringement of any rights of REBEL or of third parties;
Using the Website to transmit or publish any material of a defamatory, offensive, racist, vulgar, denigrating or pornographic nature, or of an obscene or threatening nature, or which may annoy, harm or merely affect any person in the opinion of REBEL;
Using the Website to collect personal data of other Users;
Using the Website unlawfully, contrary to good faith, morality and/or public order;
Accessing without authorisation any section of the Website, other systems or networks connected to it, any REBEL server or the services offered through the Website by means of hacking or forgery, password extraction or any other illegitimate means or means established in this Legal Notice;
Carrying out any action that causes a disproportionate or unnecessary overload on the infrastructure of the Website or on the systems or networks used by or owned by REBEL, as well as on the systems and networks connected to the Website.

Failure by Users of the Website to comply with any of the above obligations may lead to REBEL adopting the appropriate measures provided for by law and in the exercise of its legitimate interests.

All information that the User provides through the Website's forms for the above purposes or any other purposes must be truthful. To this end, the User guarantees the authenticity of all the data they communicate and shall keep the information provided to REBEL perfectly up to date so that it corresponds, at all times, to the User's actual situation. In any event, the User shall be solely responsible for any false or inaccurate statements they make and for any damage they cause to REBEL or to third parties by reason of the information they provide.

LIABILITIES AND WARRANTIES

REBEL cannot guarantee the reliability, usefulness or truthfulness of absolutely all the information contained on the Website, nor the usefulness or truthfulness of the content made available to Users through it.

Consequently, REBEL does not guarantee and is not liable for:
the continuity of the content of the Website;
the absence of errors in such content;
the absence of viruses, trojans, worms and/or other malicious or technologically harmful components on the Website or on the server that supplies it;
the invulnerability of the Website and/or the impossibility of breaching the security measures adopted therein;
the lack of usefulness or performance of the content of the Website;
failures of the Website caused by any type of attack on its servers or on those of REBEL's third-party service providers, as well as technical or security failures of the system of any of those providers that prevent the proper functioning of the Website;
any technical failure, of any kind, that hinders, delays or prevents the proper functioning of the Website;
the damage or harm caused, to themselves or to a third party, by any person who infringes the conditions, rules and instructions that REBEL establishes on the Website or through the breach of the security systems.

REBEL declares that it has adopted all necessary measures, within its means and the state of the art, to guarantee the operation of the Website and to minimise system errors, both from a technical point of view and as regards the content published on the Website.

REBEL shall not be responsible for the truthfulness, completeness or updating of the information published on the Website originating from sources external to it, nor for that contained on other platforms linked to from the Website.

REBEL reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, access to, browsing, use, hosting and/or downloading of the content and/or use of services of the Website, with or without prior notice, in respect of Users who contravene any of the provisions set out in this Legal Notice, without any possibility of claiming compensation on this ground.

FORCE MAJEURE

Notwithstanding the foregoing, REBEL shall not be liable for delays or failures occurring in access to, operation and functionality of the Website, its content and/or services, nor for interruptions, suspensions or malfunctioning thereof, where these originate from breakdowns caused by any situation of force majeure or fortuitous event.

Likewise, REBEL shall not be liable for any failure to perform or delay in performing any action, where this is due to events beyond our reasonable control (“Force Majeure Event”).

Force Majeure Events shall include any act, event, failure to exercise, omission or accident beyond REBEL's reasonable control and, among others, the following:

Strikes, lockouts or other industrial action.
Civil commotion, riot, invasion, terrorist threat or attack, war (whether declared or not) or threat of or preparations for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
Impossibility of using trains, ships, aircraft, motor transport or other means of transport, public or private.
Impossibility of using public or private telecommunications systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.

The aforementioned actions shall be deemed suspended for the period during which the Force Majeure Event continues, and we shall have an extension of the time limit for performing them for a period of time equal to the duration of the Force Majeure Event. We shall use all reasonable means to bring the Force Majeure Event to an end or to find a solution that enables us to perform our obligations despite the Force Majeure Event.

USER SUPPORT

Users have at their disposal the User support service through which REBEL will deal with the queries, complaints and suggestions raised by them.

Users may access the customer service through the following contact email: support@rebeltickets.es .

REBEL will respond to complaints or queries as soon as possible and, in any event, within a maximum period of one (1) month.

CONFIDENTIALITY AND DATA PROTECTION.

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR”) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, all personal data provided during use of the Website shall be processed in accordance with the provisions of the Privacy Policy, which Users must read and, where applicable, accept and/or consent to.

SEVERABILITY CLAUSE

All clauses or terms of this Legal Notice must be interpreted independently, and the remaining clauses shall not be affected if one of them has been declared null and void by a court judgment or arbitral award that is final. The affected clause or clauses shall be replaced by another or others that preserve the effects pursued by this Legal Notice.

APPLICABLE LAW AND JURISDICTION

Access to and use of the Website shall be governed by and construed in accordance with Spanish law.

In the event of any conflict or discrepancy arising in the interpretation and/or application of the Legal Notice, the competent Courts shall be those determined by the applicable legal regulations and, where permitted, any dispute shall be submitted to the Courts and Tribunals of the city of Bilbao.

COMPLAINTS AND DISPUTE RESOLUTION

Before resorting to any other channel, we ask you to inform us of any issue relating to a purchase or a sale by writing to support@rebeltickets.es or through the Platform's support chat, stating the order number. This will allow us to review it with the seller, the organiser or the ticket provider and give you a response within a maximum period of one (1) month.

If you are a consumer, you may also ask us for a complaint form, which we will provide to you in electronic format through the same channels, or file your complaint with Kontsumobide (Basque Consumer Institute) through its complaints page.

Last updated: 13 October 2026.